• Clinics: Tuesday 08:30 – 18:30
  • Appointments: 0191 270 3273 / 0191 270 3253
  • GMC 5204805
  • Cobalt Hospital, Silverlink North, Newcastle NE27 0BY
  • GMC 5204805
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Cookie policy

We’re glad to have the chance to support you with your digestive and liver health care. Our aim throughout is to provide clear information and a high standard of clinical care. Last updated: August 2026

This Cookie Policy explains what cookies are, which ones this website uses, what we use them for, and how you can manage your preferences. It sits alongside our Privacy Policy, which covers personal data more broadly.

1. What Are Cookies?

Cookies are small text files that a website stores on your device when you visit it. They help the site remember things, like whether you’ve already dismissed a cookie banner, or which pages you’ve looked at, and they’re also used to keep the site secure and to understand how well it’s working.

Some cookies are essential for the site to function at all. Others are optional, and we only set those with your permission.

2. How We Use Cookies

We use both first-party cookies (set directly by this website) and, potentially, third-party cookies (set by services we embed, such as a map or booking tool).

First-party cookies here are mostly about making the site work properly, remembering your cookie preferences, keeping forms secure, and similar basic functions. They don’t identify you personally.

Any third-party cookies would come from embedded features, most likely a Google Maps embed on our Contact page, and possibly a website analytics tool to help us understand which pages are useful and which aren’t. These may collect some technical information about how you use the site.

3. Types of Cookies We Use

Strictly necessary cookies Needed for the site to work, for example remembering your cookie consent choice, or keeping the appointment request form secure as you fill it in. These can’t be switched off, since the site won’t function properly without them.

Performance and analytics cookies Help us understand how visitors use the site, which pages get read, where people drop off, so we can improve it over time. These are optional and only set with your consent.

Functionality cookies Support specific features, such as the embedded Google Map on our Contact page, which only loads after you’ve consented to cookies (in line with the UK’s Privacy and Electronic Communications Regulations, or PECR).

Third-party cookies Any cookies set by embedded services (like Google Maps) rather than by us directly. These are covered by that provider’s own cookie and privacy practices, which we don’t control.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time, particularly as the tools and embeds used on the site change. Any updates will be posted here, with a revised date at the top.