• Clinics: Tuesday 08:30 – 18:30
  • Appointments: 0191 270 3273 / 0191 270 3253
  • GMC 5204805
  • Cobalt Hospital, Silverlink North, Newcastle NE27 0BY
  • GMC 5204805
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Privacy Policy

We’re glad to have the chance to support you with your digestive and liver health care. Our aim throughout is to provide clear information and a high standard of clinical care. Last updated: August 2026 This Privacy Policy explains how Dr Deepak Kejariwal (“we”, “us”, or “our”) collects, uses, stores and protects your personal information when you use this website, ( ‘ ) We handle your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Email: Cobalt.PrivatePatientTeam@Ramsayhealth.co.uk

Phone: +44 1912 703253 or +44 191 2703273

Address: Cobalt Hospital 16 The Silverlink N, West Allotment Newcastle upon Tyne NE27 0BY United Kingdom

2. Information We Collect

Depending on how you use this website, we may collect:

  • your name, email address and phone number
  • whatever you submit through our contact or appointment request forms, including your preferred appointment date and how you’d like to be seen (GP referral, self-referral, or insurer)
  • your insurer and authorisation code, if you provide one
  • anything else you choose to tell us, for example in the “what would you like to discuss” field
  • basic technical data, such as your IP address, browser type and device information, collected automatically when you visit

We specifically ask patients not to include detailed medical information in our forms, since these aren’t a secure clinical channel. If you do include health-related information anyway, we treat it as special category data under UK GDPR and handle it with additional safeguards, in the same way we would any clinical information.

3. How We Use Your Information

We use your information to:

  • respond to your enquiry or appointment request
  • confirm and arrange appointments, and pass relevant details to the secretary or clinical team
  • provide information about our services
  • keep the website secure and working properly
  • meet our legal and regulatory obligations, including those relating to healthcare record-keeping where applicable

4. Our Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following to process your data:

  • your consent, for example when you tick the box on our appointment or contact forms
  • what’s necessary to take steps towards arranging your care, where relevant
  • our legal obligations, including those under healthcare regulation
  • our legitimate interests in running the practice and this website, where these don’t override your own rights

5. How We Store and Protect Your Data

We take reasonable technical and organisational steps to protect your data from loss, misuse, unauthorised access, or disclosure.

We keep personal data only for as long as it’s actually needed, either for the purpose it was collected for, or to meet a legal or professional record-keeping requirement, whichever is longer.

6. Sharing Your Information

We don’t sell or rent out your data. It may be shared with:

  • Cobalt Hospital and Ramsay Health Care UK, where relevant to arranging or delivering your care
  • trusted service providers who help run this website, under confidentiality terms
  • a regulator or legal authority, where we’re required to disclose information by law

7. Cookies and Tracking

This website may use cookies and similar tools to help it function properly and to understand how it’s used.

You can manage or turn off cookies through your browser settings, though some parts of the site may not work as well if you do.

8. Your Rights

Under UK GDPR, you can:

  • ask to see the data we hold about you
  • ask us to correct anything that’s inaccurate
  • ask us to delete your data, sometimes called the “right to be forgotten”
  • object to, or ask us to restrict, how we process your data
  • ask for your data in a portable format
  • withdraw consent at any time, where consent is what we’re relying on

To use any of these rights, email victoria.harding@ramsayhealth.co.uk or lavin.patterson@ramsayhealth.co.uk.

9. Third-Party Links

Some pages on this site, particularly our patient information resources, link to independent organisations such as the NHS, Guts UK, and Crohn’s & Colitis UK. Once you leave our site, their own privacy practices apply, not ours, so it’s worth checking their policies separately if you’re concerned.

10. Changes to This Policy

We may update this Privacy Policy from time to time, for example if our services or how we collect data changes. Any updates will be posted here, with a revised date at the top.

11. Contact Us

Questions about this policy or how we handle your data are welcome:

Email: Cobalt.PrivatePatientTeam@Ramsayhealth.co.uk

Phone: +44 1912 703253/+44 191 270 3273

Address: Cobalt Hospital 16 The Silverlink N, West Allotment Newcastle upon Tyne NE27 0BY United Kingdom

This Privacy Policy works alongside our Terms and Conditions.